Case Time Tracker

Efficiently and accurately track time spent resolving Cases in Salesforce.

Case Time Tracker enables businesses to accurately track time spent resolving cases. Every time a users starts working on a case a new work log is created, work logs allow users to write notes and select charge codes to accurately track time spent.

With Case Time Tracker you can

  • Efficiently track time spent resolving Cases

  • Add notes to work logs

  • Enable and select charge codes to provide in depth reporting

  • Report on Case resolution performance through Reports and Dashboards

Case Time Tracker is

  • Easy to use and provides a user friendly UI

  • Easy to install and requires zero maintenance

  • Built using the latest LWC Salesforce technology

  • A reliable, secure and straightforward solution

Ideal for businesses to

  • Cross charge for internal support

  • Provide accurate billing to external clients

  • Monitor support staff utilisation

Systep Case Time Tracker Demo.

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