Case Time Tracker
Efficiently and accurately track time spent resolving Cases in Salesforce.
Case Time Tracker enables businesses to accurately track time spent resolving cases. Every time a users starts working on a case a new work log is created, work logs allow users to write notes and select charge codes to accurately track time spent.
With Case Time Tracker you can
Efficiently track time spent resolving Cases
Add notes to work logs
Enable and select charge codes to provide in depth reporting
Report on Case resolution performance through Reports and Dashboards
Case Time Tracker is
Easy to use and provides a user friendly UI
Easy to install and requires zero maintenance
Built using the latest LWC Salesforce technology
A reliable, secure and straightforward solution
Ideal for businesses to
Cross charge for internal support
Provide accurate billing to external clients
Monitor support staff utilisation