Salesforce Commerce Cloud
Commerce Cloud empowers businesses to deliver seamless, unified shopping experiences, equipping them with the technology to transform customer journeys.
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What is Commerce Cloud?
Commerce Cloud offers comprehensive eCommerce solutions for both B2C (business-to-consumer) and B2B (business-to-business) customers. As a cloud-based platform, it equips brands with a wide range of features and tools designed to support the growth of their online businesses. These capabilities cover every stage of the digital commerce journey—what Salesforce describes as everything “from discovery to delivery.”
Commerce Cloud empowers brands to:
Create and seamlessly optimise eCommerce sites to boost conversions.
Deliver a unified experience across online and in-store channels.
Engage with customers on their preferred platforms, including social media.
Streamline product and order management for greater efficiency.
Personalise at scale using AI and real-time data.
Salesforce B2B eCommerce platform brings advanced AI capabilities to self-service online shopping. Boost sales and streamline your operations with automated workflows and actionable AI insights, enabling you to stay ahead in dynamic markets.
Unlock B2B growth with AI-powered solutions.
Salesforce B2C Commerce empowers you to create stunning eCommerce experiences and tailored campaigns across online and in-store channels.
Leverage cutting-edge headless commerce powered by AI to launch quickly and stay agile in meeting evolving shopper needs. AI-driven insights simplify and accelerate customer conversions by delivering personalised shopping experiences, enabling social commerce, and seamlessly integrating shopping with marketing, sales, and service.
Enhance every touchpoint with native AI and automation
Utilise AI-powered ecommerce software to streamline the customer journey and drive revenue at every stage. With seamless integrations such as Endless Aisle and Order Management, you can bridge digital and physical touchpoints, preventing in-store sales losses while automating processes for precise delivery and payment.