Salesforce Managed Services for Nonprofits

Let us manage Salesforce while you expand your collective impact.

Systep’s Managed Services for Nonprofits’ packages provide for administration of your Salesforce® system at a fixed monthly cost with specified levels of service.

Our support packages include general administration, consulting and development services all at a discounted rate relative to typical consultancies.

Discuss Managed Services

Fill out our contact form and we’ll be in touch within 24 hours.
Alternatively you can email us: enquiries@systep.co.uk
or call 0117 427 0138

How Salesforce Support Non Profits

Power of Us

Through the Salesforce® ‘Power of Us’ program, Salesforce will kindly provide 10 Salesforce® Sales and Service Cloud Enterprise Edition(EE) licenses free of charge to registered nonprofits worldwide.

Additionally, Salesforce also provides discounts on various products, services, training, and access to special events for registered charities.

Nonprofit Success Pack

Nonprofit Success Pack (NPSP) is a series of free managed packages, installed on top of Salesforce® Enterprise Edition (EE) and represent the foundation of the larger Nonprofit Cloud. NPSP makes it easier for you to use Salesforce to manage the core relationships between individual donors, their households, and the companies they work for.

Whether your organisation delivers programs and services, advocates for a cause, educates the next generation or provides funding for other organisations NPSP’s flexible platform can power your mission.

Nonprofit Cloud

If you require additional features beyond the free NPSP, the Nonprofit Cloud provides these modules but at a cost: Outbound Funds Module (OFM), Program Management Module (PMM), Einstein for Nonprofits, Accounting Subledger Starter, Data Integrity.

How Systep Supports Nonprofits

Our services cover a comprehensive set of activities from user management, customisation, process development, reporting, package implementation and ensuring optimum performance of the Salesforce® system at a fixed monthly cost with specified levels of service.

Systep’s Managed Services for Nonprofits is a tailored package solution to getting the most from your Salesforce® implementation and allows for:

Cost savings by not having a part or full-time Salesforce® administrator
Efficient onboarding with Client and User Guides provided
A high level of professionalism, diligence and timeliness to SLAs
Administration, Training or Development using the package hours
‘As needed’ rolling support or fixed monthly packages
Access to other certified Salesforce® professionals with a broad knowledge base

Salesforce Managed Services for Nonprofits

Features and Benefits

Cost Effective Salesforce Support

Our packages are the most cost effective way to support your system.

There’s no need for your staff to learn Salesforce Administration or for your organisation to pay expensive daily rates when you need help.

Whether it’s administration, training, development or strategic consultancy, it’s all included.

Consultancy Expertise

You will be provided with a dedicated support consultant that will be on hand to meet with you regularly, provide best practice guidance, help build your roadmap, design solutions and allocate the right resources to deliver them.

Your Salesforce® system will be maintained by UK based certified administrators and developers which will provide business continuity independent of any internal IT staff you may have.

Strategic Assessment

To ensure you get the most out of your Salesforce® investment, our team will carry out a strategic assessment of your current implementation.

Our consultants will document details about your business and current Salesforce® operations to enable us to fully support your organisation now and in the future.