Salesforce Hourly Support for Nonprofits
Let us manage Salesforce while you expand your collective impact.
Systep offers Salesforce® hourly support for nonprofit organisations, our hourly support package includes general administration, consulting and development services all at a discounted rate relative to typical consultancies.
Discuss Hourly Support
Fill out our contact form and we’ll be in touch within 24 hours.
Alternatively you can email us: enquiries@systep.co.uk
or call 0117 427 0138
How Salesforce Support Non Profits
Power of Us
Through the Salesforce® ‘Power of Us’ program, Salesforce will kindly provide 10 Salesforce® Sales and Service Cloud Enterprise Edition(EE) licenses free of charge to registered nonprofits worldwide.
Additionally, Salesforce also provides discounts on various products, services, training, and access to special events for registered charities.
Nonprofit Success Pack
Nonprofit Success Pack (NPSP) is a series of free managed packages, installed on top of Salesforce® Enterprise Edition (EE) and represent the foundation of the larger Nonprofit Cloud. NPSP makes it easier for you to use Salesforce to manage the core relationships between individual donors, their households, and the companies they work for.
Whether your organisation delivers programs and services, advocates for a cause, educates the next generation or provides funding for other organisations NPSP’s flexible platform can power your mission.
Nonprofit Cloud
If you require additional features beyond the free NPSP, the Nonprofit Cloud provides these modules but at a cost: Outbound Funds Module (OFM), Program Management Module (PMM), Einstein for Nonprofits, Accounting Subledger Starter, Data Integrity.
How Systep Supports Nonprofits
Our services cover a comprehensive set of activities from user management, customisation, process development, reporting, package implementation and ensuring optimum performance of the Salesforce® system.
Systep’s Hourly Support for Nonprofits is a tailored package solution to getting the most from your Salesforce® implementation and allows for:
Cost savings by not having a part or full-time Salesforce® administrator
Efficient onboarding with Client and User Guides provided
A high level of professionalism, diligence and timeliness to SLAs
Administration, Training or Development
‘As needed’ rolling support
Access to certified Salesforce® professionals with a broad knowledge base
Features and Benefits
Cost Effective Salesforce Support
Our package provides a cost effective way to support your system.
There’s no need for your staff to learn Salesforce Administration or for your organisation to pay expensive daily rates when you need help.
Whether it’s administration, training, development or strategic consultancy, it’s all included.
Consultancy Expertise
You will be provided with a dedicated support consultant that will be on hand to meet with you regularly, provide best practice guidance, help build your roadmap, design solutions and allocate the right resources to deliver them.
Your Salesforce® system will be maintained by UK based certified administrators and developers which will provide business continuity independent of any internal IT staff you may have.
Salesforce Health Check
Our package provides automatic inclusion in our Health Check program with periodic maintenance based on Salesforce® best practice checklists.
Service Level Agreement
Our Nonprofit hourly support package include SLAs with specified actions, response times and remedies.
Recording and documentation
Our consultants provide professional recording and documentation of all system changes.
Nonprofit Hourly Support Package
Efficient Onboarding led by us
Client & User Guides provided
Monthly Performance & Usage reports
How it works
With Systep hourly support package, you can outsource Salesforce administration in four simple steps.